Privacy Policy
Effective Date: 10/18/2024
Introduction
Welcome to VistaTrans.com (“Website”). Your privacy is important to us, and this Privacy Policy explains how VistaTrans, LLC (“we,” “us,” “our”) collects, uses, and protects your personal information. By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information: When you register on our Website, submit an inquiry, or sign up for services, we may collect information such as your name, email address, phone number, and other contact details.
Device Information: We may collect information about the device you use to access the Website, including IP address, browser type, and operating system, to improve our services and enhance security.
Usage Data: We may collect data on how you use our Website, including pages visited, time spent on each page, and any actions taken, to improve user experience.
How We Use Your Information
We use the information we collect for various purposes:
To Provide Services: We use your personal information to respond to inquiries, process requests, and deliver the services you have requested.
To Communicate: We may send you emails, SMS messages, or other notifications related to your account, services, or promotional offers (see Section 4 for SMS-specific details).
To Improve the Website: We analyze user interactions and behavior to improve and customize our Website and services.
To Enhance Security: We use device and usage data to detect and prevent fraud, abuse, and other harmful activities on our Website.
Consent for SMS Communications
By providing your phone number, you consent to receive SMS messages from us regarding your account, services, and promotional offers. These communications may include:
Service-Related Messages: Such as confirmations, reminders, and notifications related to your account or services.
Promotional Messages: We may send promotional messages; however, you can opt out at any time.
Opt-Out Options:
You may unsubscribe from promotional SMS messages at any time by replying “STOP” to any message received from us or by contacting us directly at help@vistatrans.com. Standard message and data rates may apply. Note that opting out of service-related messages may limit your ability to use certain Website features.
Sharing Your Information
We may share your information in the following situations:
With Service Providers: We may share information with third-party vendors who perform functions on our behalf, such as payment processing, data analysis, or customer support. These providers are contractually obligated to protect your information and use it only for the purposes specified by us.
For Advertising and Analytics: We may share data with third parties for advertising and analytics purposes to help us better understand and serve our customers.
For Legal Reasons: We may disclose your information if required to comply with a legal obligation or in response to valid requests by public authorities.
Security of Your Information
We take the security of your information seriously and use industry-standard measures to protect it from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
To exercise these rights, please contact us at help@vistatrans.com.
Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance user experience, analyze usage, and for advertising purposes. You can manage your cookie preferences through your browser settings, though disabling cookies may affect Website functionality.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this Privacy Policy periodically for any updates.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Email: help@vistatrans.com
Phone: 773-904-0023